Payments
Scenario: Correcting a payment plan mid-term
Section titled “Scenario: Correcting a payment plan mid-term”Several monthly and quarterly payment plans were recently (2 weeks ago) configured with the ‘annual’ period, resulting in the DD payments for members being each year, rather than each month/quarter. Members have renewed/joined since that change. All have paid their initial DD instalment but are not being charged until next year for their next instalment.
Author: Sam Wilkins, Jan 2021
Solution
Section titled “Solution”- Delete future payments
- Unlock existing requested payment
- Edit existing payment
- Remove reference to membership
- Save
- Unpack payments
- Check first new payment is marked as “2 of 12”
- Go back to existing payment
- Replace reference to membership
- Save
- Check all 12 payments in place